Stanbic Bank Champions Economic Growth Through Customer Engagement in Jinja

Stanbic Bank recently held a special engagement in Jinja, bringing together senior leadership, business leaders, and customers to discuss ways to strengthen partnerships and support growth in the region.

Saulo Nabende, Branch Manager of Stanbic Bank Jinja, said,
“We are very excited to be here this afternoon. First, because it’s a unique opportunity in itself. We rarely have engagements where we have our senior leadership in the bank seeing our customers and meeting them firsthand. A fundamental point in terms of that, the realization of that agenda is that we want to ensure there is a bridge between most of our customers, all the influencers of our customers, and our senior executive leadership.”

Richard Gulume Balyainho, Resident City Governor of Jinja City, urged local leaders and individuals to continue investing in their communities while remaining financially disciplined:
“Just as I could urge you business leaders to continue investing locally, to participate in community development projects that uplift livelihoods, I also wish to challenge individuals in your distinguished capacities to remain financially disciplined and look out for innovative ways to create, what I say, for yourselves and families.”

Paul Muganwa, Executive Director and Head of Corporate and Investment Banking at Stanbic Bank, praised the dedication of staff across the region:
“What was even more impressive was to see the passion of our staff members in the branch in wanting us to help them solve for clients. In every branch we went to, they were challenging us, can we do things faster, can we do them better, can we do them cheaper, can we make sure that we are setting the standard of service in the eastern region.”

Jim Kabeho, a private sector representative, highlighted the convenience of the bank’s digital services:
“I want to recognize your digital platforms which reduced the numerous lines we had when we were paying school fees or receiving our salaries. It also reduced the paperwork. I no longer use my checkbook and the supporting vouchers. Also carrying cash.”

Mumba Kalifungwa, CEO of Stanbic Bank, emphasized the bank’s commitment to supporting Uganda’s economic growth:
“Any aspect of the Ugandan economy, any sector that is key to driving the growth of this economy, we will participate in that and the clients that operate in those particular client segments. So when we say that, it’s a very deeply entrenched commitment of our role in terms of how we drive the growth of the economy. Engagements such as this one provide us with an opportunity to interact with yourselves and get feedback in terms of what is working, what is not working, and clarify where there may be misinformation.”

Sam Mwogeza, Executive Head of PPB at Stanbic Bank, reinforced the importance of partnerships:
“These conversations have reminded us why these partnerships are important. And I like the word partnership. We are partners together for Uganda’s growth, but also for your growth. And that’s how we see our role. We’re excited about the opportunities that present from these conversations. And we’re also excited about the aspirations that the people and the businesses here have. And our pledge is to continue improving, innovating and delivering value for you.”

The session also highlighted Stanbic Bank’s SACCO financing program, which provides affordable credit to farmers and small businesses, helping to strengthen incomes and expand opportunities. Additionally, attendees participated in a financial literacy segment focused on managing wealth and planning for the future.

This engagement reflects Stanbic Bank’s commitment to fostering strong relationships with its clients, promoting economic growth, and supporting financial education across Uganda.