Equity Bank Uganda Data Centre Migration to Raxio Namanve

Equity Bank Uganda data centre migration marks a major milestone in the bank’s technology modernization strategy. The bank has successfully transferred its primary data centre operations to the Raxio facility in Namanve Industrial Park, strengthening system reliability, security, and service continuity.

Strengthening Digital Infrastructure in Uganda

Equity Bank Uganda completed the migration last week and officially announced it on February 25. The move places the bank’s core digital systems in a Tier III-certified, high-availability environment located in Uganda.

The new facility improves system stability and enhances data protection. It also ensures near-continuous service availability for millions of customers who rely on digital banking channels every day.

Bank of Uganda Welcomes the Transition

The Bank of Uganda commended the development. The regulator emphasized the importance of resilient digital infrastructure in the financial sector.

David Kalyango, Executive Director for Bank Supervision at the central bank, said modern banking depends heavily on stable digital architecture. He noted that disruptions affecting major financial institutions can impact trade and commerce nationwide.

As financial services expand across digital platforms, regulators continue to stress the need for secure and locally hosted systems.

Improved Speed, Security, and Reliability

By relocating its systems to a high-grade local facility, Equity Bank Uganda expects to reduce latency and strengthen cybersecurity protections. The upgrade also improves disaster recovery capabilities.

Retail customers, SMEs, corporate clients, and government institutions will benefit from faster transaction processing and improved reliability.

Claver Serumagga, Executive Director at the bank, said dependable systems are essential in modern banking. He explained that the transition supports platforms such as Equity Online for Business. It also strengthens real-time payments, collections, trade finance, and treasury operations.

Hosting data locally enhances compliance while improving overall service delivery.

Strategic Role of Raxio Data Centre

The partnership highlights growing confidence in Uganda’s digital infrastructure ecosystem. Raxio Data Centre provides secure, high-availability environments designed for mission-critical operations.

Bank officials acknowledged that customers experienced a brief service interruption during the migration. They thanked customers for their patience during the transition.

With more than two million customers, the bank believes the investment will accelerate innovation and improve responsiveness to evolving client needs.

Supporting Uganda’s Digital Economy

The migration strengthens operational resilience and regulatory compliance. It also supports Uganda’s broader shift toward a digitally driven economy.

As demand for digital financial services grows, investments in secure, in-country infrastructure will play a central role in maintaining financial stability and customer confidence.